4 COVER: No islands in your business Ally internal strategy to exceed customers' expectations         13 Family office services gain popularity Reduce stress and add value by outsourcing responsibilities         14 U.S. manufacturers survive with innovation         8 Bits & Pieces Learn about a tiny Y2K-like hiccup, 2006 salary trends and find out if you have the "average" day         16 Top 10 misconceptions about doing business in ... the United States         18 In a nutshell: A Q&A Chris DeSantis responds to your workplace dilemmas         19 The Leading Edge Alliance Members